Privacy Policy
Coastline Community Development Group, Inc., doing business as Flex Funding (“Flex Funding,” “we,” “us,” or “our”) collects personal information from users who visit our website, submit information through our online forms, or communicate with us electronically. This Privacy Policy explains what information we collect, why we collect it, how it is used, and your choices regarding that information.
Who We Are
Coastline Community Development Group, Inc., doing business as Flex Funding operates this website.
Mailing Address:7755 Center Avenue Ste 1100, Huntington Beach, Ca 92647
Email: [email protected]
Phone: 714-317-7250
If you have questions about this Privacy Policy, contact us using the information above.
Not a Lender Disclosure
We are not a lender. We may connect consumers with licensed lenders or financial service providers.
Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through the following website and landing pages operated by Coastline Community Development Group, Inc. dba Flex Funding, including but not limited to:
https://applymyflexnow.com/dscr-qualification
https://applymyflexnow.com/heloc
https://applymyflexnow.com/reverse-mortgage
Any related application, qualification, or thank-you pages associated with these URLs
Information collected through these landing pages is subject to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
1. Identifiers
Full name
Mailing address
Email address
Phone number
IP address
2. Financial and Property Information
Property address
Estimated home value
Mortgage balance information
Financial or credit-related information voluntarily provided
3. Internet or Network Activity Information
Browser type
Device information
IP address
Interaction with our website
4. Communications
Information submitted through online forms
Email communications
Customer service inquiries
We collect information directly from you when voluntarily submitted through website forms, communications, or inquiries regarding reverse mortgage information or related services.
Information is collected only when voluntarily submitted by you through our website forms or communications.
How We Use Your Information
We collect and use personal information for the following specific purposes:
To respond to your inquiries or requests
To evaluate eligibility for loan or financing options
To communicate regarding loan programs, application status, or requested information
To comply with federal, state, and regulatory requirements
To improve our website and customer experience
Submission of information does not constitute loan approval or a commitment to lend.
Information Sharing
We may share your information only as necessary with:
Licensed lenders or financial institutions involved in evaluating financing options
Service providers that assist us in operating our business
Regulatory or legal authorities when required by law
We do not sell your personal information.
Your Communication Choices & Opt-Out Rights
You have the right to control how we communicate with you.
Email Opt-Out
You may opt out of marketing or promotional emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us using the information below.
SMS Opt-Out
If you opt in to receive SMS messages, you may opt out at any time by replying STOP to any message. Message and data rates may apply. Consent to receive text messages is not a condition of any loan or service.
SMS & Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
California Privacy Rights
California residents may request information regarding the categories of personal information collected and the purposes for which it is used. Requests may be submitted using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and support our marketing and communication efforts.
Cookies are small data files stored on your device that help websites function properly and provide information about how visitors interact with the site.
Types of Cookies We May Use
We may use the following types of cookies and tracking technologies:
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems.
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This may include page views, traffic sources, and user behavior patterns.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering preferences or form inputs.
Marketing & Advertising Cookies
These cookies may be used to deliver relevant advertising, measure campaign performance, and understand engagement across marketing channels.
Tracking Technologies & Third-Party Tools
We may use third-party tools and platforms to support analytics, marketing, customer relationship management, and communications, including but not limited to:
Website analytics tools
Advertising and conversion tracking tools
Customer relationship management (CRM) and automation platforms
Messaging and communication systems
These tools may use cookies, pixels, web beacons, or similar technologies to collect information such as IP address, device type, browser type, pages visited, and interaction timestamps.
SMS & Communication Tracking
If you choose to provide your phone number and consent to receive communications, we may use automated systems to send transactional or informational messages, including SMS or MMS messages.
Messaging interactions may be logged for:
Compliance and audit purposes
Customer service and support
Quality assurance and performance monitoring
Message and data rates may apply. Consent to receive messages is not a condition of purchase.
Your Choices & Cookie Control
You may control or delete cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete existing cookies.
Please note that disabling cookies may affect the functionality and performance of this website.
Data Protection & Privacy
We take reasonable administrative, technical, and physical measures to protect personal information collected through this website. Information collected through cookies and tracking technologies is used in accordance with this Privacy Policy and applicable laws.
Sensitive Personal Information
We may collect sensitive personal information such as financial information or information related to homeownership for the purpose of evaluating reverse mortgage inquiries.
We use this information only as necessary to provide requested services and do not use it for additional purposes without consent.
Sale or Sharing of Information
We do not sell personal information as defined under California law.
We may share information with service providers for business purposes such as analytics or marketing.
Children’s Privacy
This website is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting obligations.
Lead inquiry information: up to 24 months
Marketing records: until opt-out
Financial inquiry information: up to 5 years
Website analytics data: up to 26 months
California Privacy Rights (CCPA/CPRA)
Include ALL of this:
California residents have the right to:
Know what personal information we collect and how it is used
Request deletion of personal information
Request correction of inaccurate information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information
Not be discriminated against for exercising privacy rights
To submit a request, contact us at:
Email: [email protected]
Phone: 714-317-7250
We will respond within 45 days as required by law.
Global Privacy Control
We honor Global Privacy Control (GPC) browser signals as a valid request to opt out of the sale or sharing of personal information where required by law.
Appeals Process
If we decline to take action on your privacy request, you may appeal our decision by contacting us at [privacy email] within 30 days.
We will respond to appeals within 45 days as required by applicable law.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
Coastline Community Development Group, Inc. dba Flex Funding
California Department of Real Estate License #02044446
NMLS #351409